Thank you for choosing allitsales.com for your antivirus needs. We are committed to ensuring your satisfaction with our products and services. Below is our Return & Refund Policy, which outlines the terms and conditions for returns and refunds.

1. Returns

1.1 Defective or Damaged Products
If you receive a defective or damaged antivirus product, please contact our customer support team within 5 days of receiving your order at info@allitsales.com. Our team will assist you with the return process and provide a Return Merchandise Authorization (RMA) number if necessary. Do not return the product without prior authorization.

1.2 Non-Defective Products
We accept returns for non-defective products under the following conditions:
– The product must be unopened, unused, and in its original packaging.
– You must request a return within 7 days of receiving your order.
– Return shipping costs are the responsibility of the customer.

1.3 Return Process
To initiate a return, please follow these steps:
1. Contact our customer support team at support@allitsales.com to request an RMA number.
2. Securely package the product in its original packaging, including all accessories and documentation.
3. Clearly mark the RMA number on the outside of the package.
4. Ship the product to the address provided by our customer support team.

1.4 Inspection and Approval
Once we receive your returned product, we will conduct a thorough inspection to ensure it meets our return criteria. If the product qualifies for a return, we will process the refund or replacement as per your preference.

2. Refunds

2.1 Refund Methods
We offer refunds through the following methods:
– Original Payment Method: If your purchase was made using a credit card, debit card, or another electronic payment method, the refund will be credited back to that original payment method.
– Store Credit: Alternatively, you have the option to receive a refund in the form of store credit, which can be applied to future purchases on our website.

2.2 Processing Time
Refunds will be processed within [X] business days of receiving the returned product. Please note that the time it takes for the refund to appear on your bank or credit card statement may vary depending on your financial institution.

3. Contact Information
For any inquiries or concerns regarding our Return & Refund Policy, please contact us at:

All IT Sales
Email: support@allitsales.com
Website: www.allitsales.com

4. Policy Changes
We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date of the updated policy.

By purchasing from allitsales.com, you agree to abide by the terms and conditions outlined in this Return & Refund Policy.